Our Return and Refund Policy is designed to ensure customer satisfaction.
Here are the details:
1. Refunds Return Timeframe: We accept returns within 15 days of purchase and/or refund you within 30 days.
3. Reason for Return: We accept returns for damaged experiences, incorrect products/tours or mishaps on our behaves.
There is no return if you miss the tour or just because you didn't like it.
4. Return Process: To initiate a return, please contact our customer service at obi@obitours.com. We will provide you with the necessary instructions.
5. Refund Process: The refund will be processed within 5 business days after receiving and verifying the returned product.
Payment details will be discussed with the customer during the return process.
For more information or to initiate a return, please contact us at Obi@ObiTours.com
We are here to assist you throughout the process and ensure you are satisfied with your inquiry at all times.
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